Shipping policy
Shipping Policy
Last updated: September 20, 2026
Processing time
Orders are processed within 1 to 3 business days after payment is confirmed.
Delivery times
Our products ship from international fulfilment partners. Once dispatched, standard delivery usually takes 10 to 15 business days. Delivery times may be longer during holidays, peak periods or customs delays.
Shipping costs
Shipping costs, if any, are calculated at checkout based on your delivery address and shown before you pay.
Tracking
When your order ships, you will receive an email with a tracking number. Tracking information can take a couple of days to update after dispatch.
Where we ship
We ship to most countries. If we cannot deliver to your address, this will be shown at checkout.
Customs, duties and taxes
Depending on your country, your order may be subject to import duties or taxes. These are the responsibility of the customer unless stated otherwise at checkout.
Wrong address
Please check your address carefully. If an order is returned to us because of an incorrect or incomplete address, we may need to charge for reshipping.
Damaged or lost parcels
If your parcel arrives damaged or does not arrive, contact us at miguelcontactx26@gmail.com and we will fix it. See our Refund Policy for details.